Terms of Service

1. Introduction

Welcome to FiduLinkHub (we, our, us) available at https://fidulinkhub.com. Our digital hub for fiduciary operations provides various offerings including professional services, downloadable resources, and merchandise. By accessing or using our platform in 2025, you agree to these terms.

2. Scope

These terms govern your access to and use of all offerings on FiduLinkHub. They apply to visitors, registered users, customers, and others who interact with our platform.

3. User Eligibility

By using our site, you represent that you are at least 18 years old and have authority to enter into this agreement.

4. Access and Use

We grant a limited, non-exclusive right to access and use the platform in accordance with these terms. You agree not to misuse the site or interfere with its operations.

5. Fees and Payment

All fees are quoted in your chosen billing option and are due upon purchase or as specified at checkout. Access to certain offerings may require prepayment.

6. Cancellation and Refund Policy

We aim to ensure satisfaction. Details vary by offering type:

6.1 Professional Services

Clients may cancel a scheduled engagement by notifying us at least 48 hours prior. Upon timely notice, we will process a refund of any prepayment within 30 days to the original method. Alternatively, clients may request to reschedule a session or transfer their engagement to another party without extra charge. If a session has commenced or concluded, no refund is available, as resources have been allocated and our team commitment has begun.

6.2 Downloadable Resources

Digital materials become accessible immediately upon purchase. Since these resources are delivered electronically, after download begins, we cannot revoke access, and no refund is available. However, if you encounter technical issues accessing your files, contact our team within 7 days of purchase and we will assist or issue a credit for future items.

6.3 Merchandise

For physical products purchased through our platform, you may ship back unused items within 14 days of delivery. You are responsible for shipping costs. Once items are received and inspected, we will issue a credit of the purchase price within 21 days via the original payment method. Items damaged by customer misuse are not eligible.

7. Intellectual Property

All content, trademarks, and design elements on FiduLinkHub are owned by us or our licensors and are protected under applicable law. You may not reproduce or use them without permission.

8. Limitation of Liability

To the fullest extent permitted by law, FiduLinkHub and its affiliates are not liable for indirect, special, or unforeseeable outcomes arising from use of the platform or its offerings.

9. Governing Law

These terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles.

10. Contact Information

If you have questions or concerns about these terms, please reach out: